Representative: Caroline Uys | Marketing Manager

The Palm River Hotel offers 73 rooms of unparalleled luxury situated along the banks of the iconic Zambezi River, among towering indigenous trees and only 4 kilometres from Africa’s Natural World Wonder, Victoria Falls.

The Palm River Hotel introduces a new dimension of unparalleled luxury without compromising a sense of home comfort. Vast and unimpeded views of the Zambezi River are complimented by surrounding indigenous flora that encompass a tranquil, peaceful, and private sanctuary, placed within a convenient and central location in Victoria Falls.

Inspired by the traditional East-Coast Australian design style of the Queenslander, the Palm River Hotel provides guests with every modern convenience to make their stay as comfortable as possible while maintaining the old-world charm that is the essence of Victoria Falls. The innovative blend of the traditional Queenslander style and the unique landscape of the upper Zambezi River has resulted in a brand new and distinctive landmark for Victoria Falls.

The hotel’s idyllic location offers the discerning traveller luxury accommodation with easy access to explore Africa’s Natural World Wonder of Victoria Falls, enjoy a plethora of activities on offer within the historical town of Victoria Falls or soak in the magic of the Zambezi River while experiencing the abundant wildlife and birdlife that inhabit the popular tourist destination.
The elegantly appointed room options include, 60x Deluxe Rooms, 2x Deluxe Suites inclusive of 2x bedrooms each, 2x Honeymoon Suites, 3x Executive Suites, 1 x Presidential Suite and a private Villa inclusive of 3 spacious bedrooms. Each room is complimented by expansive views of the mighty Zambezi River which can be enjoyed from a private balcony; enabling guests to feel up close and personal with nature, even from within the comfort of their rooms.

The hotel endeavours to decrease its environmental footprint and increase sustainability where ever possible, and therefore focuses great attention towards environmental preservation, energy conservation, water conservation, waste management, recycling and sustainability in food.

The Palm River Hotel marks another development by the Spencer’s Creek Group, owners of Ilala Lodge Hotel. Both hotels are family-run and are ideally situated within minutes of Africa’s Natural World Wonder, Victoria Falls in the heart of Victoria Falls town, in Zimbabwe.


The Palm River Hotel offers a total of 73 rooms and suites spread over seven blocks:
• Block A (Acacia)
• Block B (Baobab)
• Block C (Combretum)
• Block D (Duiker-berry)
• Block E (Ebony)
• Block F (Fig)
• The Palm River Villa

60x Deluxe Rooms (40.3 m2) including two wheelchair-accessible rooms.
Well-appointed with modern international standard 4-star hotel furnishings, all Deluxe Rooms include a private balcony where guests can enjoy views of the Zambezi River and the gardens, a spacious bedroom with a writing desk, fixed luggage storage, right and left bedside tables, bedside reading lights and a fully equipped tea and coffee station. The clean lines of the contemporary bathroom feature an open and spacious shower, a double vanity for both guests to enjoy their own space and all the amenities necessary to compliment your stay. A generous fixed wardrobe space includes shelves and ample hanging space.
The Palm River Hotel offers two fully-serviced wheelchair accessible rooms, both interleading Deluxe Rooms, on the ground floor closest to the Main Area. The rooms are equipped with multiple handrails, carefully positioned to assist with mobility inside the room and bathroom, and furnished with beds and chairs which will be of optimum height for disabled access. Alarms and phones are fitted with light and sound alerts.
2x Deluxe Suites inclusive of 2x bedrooms each (151.9m2)
Our Deluxe Suites are situated on the ground floor overlooking the flowing waters of the Zambezi River and surrounded by lush green gardens. The suites are made up of two spacious bedrooms including a large King Deluxe room and a Twin Deluxe room complete with a writing desk, fixed luggage storage, right and left bedside tables, reading lights and a fully equipped tea and coffee station. Centred between the rooms is a comfortable and contemporary shared lounge area offering a peaceful space in which to unwind and relax and soak in the tranquil surroundings.

2x Honeymoon Suites (72.9m2)
Our Honeymoon Suites are perfectly suited to celebrate recent nuptials, anniversaries and vow renewals – or just spend time reconnecting in idyllic luxury, surrounded by the magic and romance of Africa. The Honeymoon Suites’ most stand-out features include a spacious lush balcony, nestled in the treetops. Other memorable features include a relaxing outside lounge and hanging daybed, as well as a starlit outdoor shower. The rooms are spacious with king-sized beds, writing desks and lounge chairs. The bathrooms boast a beautiful bathtub, double shower and vanity, and separate toilet.

3x Executive Suites (82.3m2)
For those looking for extra privacy and luxury during their stay, the Executive Suites perfectly connect a comfortable room with a relaxing lounge and peaceful balcony area overlooking the Zambezi River.
The rooms are tastefully designed to incorporate the vast space, high ceilings and open-air setting, without detracting from the beautiful landscape surrounding the suite. Our Executive Suites also offer an intimate dining area, suitable for 4-6 people to enjoy private in-room dining experiences.

1x Presidential Suite (112.8m2)
The grandest room in the collection is perfectly situated in the centre of the hotel grounds, with unparalleled views of the Zambezi River. It features a spacious balcony, where guests are shaded under the branches of an ancient indigenous tree, as well as a perfectly appointed lounge area, complete with modern facilities, designed for relaxation and luxury.

The Presidential Suite offers a remarkably spacious room, featuring a super king-sized bed, private mini-balcony, secluded wardrobe and changing areas. A beautifully finished bathroom boasts an encompassing bathtub, double vanity and double shower.

1x Palm River Villa inclusive of 3x bedrooms
Offering the pinnacle of private residing at the Palm River Hotel is our exclusive Palm River Villa. Made up of a twin Deluxe Room, a Honeymoon Suite and an Executive Suite, the secluded and intimate accommodation option showcases the hotel’s range of elegant, stylish and charming room varieties. The Palm River Villa comes complete with a shared kitchen, dining area, spacious lounge, private car park, private swimming pool with an expansive patio and garden; shared only with free-roaming wildlife that frequent the lush lawns. The secluded space allows for families or small travel groups to have their own exclusive space, while immersed in the riverside location of the Palm River Hotel.


All rooms include:

• Complimentary Wi-Fi
• High-quality beds and linen
• Spacious wardrobes
• International & USB charging points
• Luggage storage
• Tea and coffee making facilities
• Water-efficient rainfall showers
• Air Conditioning
• Laundry Service
• Hairdryer
• Writing desk
• Private river-facing balcony
• Complimentary minibar restocked daily
• Satellite Television
• Digital Safe
• Ceiling Fan
• In-room Dining


• Parking
• Complimentary shuttle to Victoria Falls
• Complimentary porter
• Complimentary concierge service
• Travel and Activities assistance
• Complimentary welcome drink
• Al-fresco dining experience
• 3 swimming pools
• Beauty Spa
• Bar & Restaurant with river views
• Daily serviced rooms and evening turndown

A large al fresco dining area under a canopy of trees offers an à la carte restaurant serving breakfast, lunch and dinner to hotel guests and day visitors. Its position delivers stunning garden views, sweeping down and out onto the flowing waters of the Zambezi River. The cuisine reflects the natural setting, using fresh, local ingredients to create unique fusion fare.

The Palm River Hotel restaurant also offers in-room dining as well as private dining experiences.

Outdoor Bar
Set under a canopy of trees in the main area, the outdoor bar serves a selection of local and imported beverages, wines, cocktails, speciality coffees and fresh fruit juices, available daily from 10 am to 10 pm.

Daily Riverside Tea
Included in their stay, guests can enjoy daily riverside tea between 3.00 pm and 4.30 pm. This includes a variety of sweet treats, teas and coffees complimented with the Zambezi River view.

River Deck
Built on the edge of the Zambezi River, the River Deck offers an idyllic vantage point of the mighty Zambezi River and its breathtaking sunsets. This calming and peaceful riverside vantage point offers a front-row seat to view the wealth of wild animal and birdlife along the banks of the river.

Conferencing and Event Facilities
Spacious and privately appointed, the Palm River Hotel conferencing suites feature panoramic views and fully serviced amenities, offering convenience and flexibility for conferences, meetings, small events and gatherings. Suitable for maximum groups of 50 people.

Wedding Venue
The hotel grounds offer a charming, tranquil and romantic outdoor wedding venue situated along palm-fringed banks of the majestic Zambezi River. Wedding guests can enjoy two stylish bar options and the choice of à la carte dining under the African sky or an elegant dining facility within the hotel’s grand dining hall. With 73 rooms available, there are a variety of accommodation options for every guest to choose from.

Beauty Spa
Unwind and relax, in the hotel’s luxurious spa, with tranquil views of the Zambezi River. The spa’s offerings include a variety of aromatherapy treatments inspired by the natural surrounds, soothing massages and beauty treatments such as manicures and pedicures.

Swimming Pool
A 34m infinity pool in the foreground of the main area merges with the horizon and offers a cool oasis under the shade of towering trees. At night the pool area transforms into a starlit wonderland, with the use of cleverly illuminated pebbles and lighting.

Victoria Falls Town Shuttle
A complimentary shuttle bus runs throughout the day transporting guests between the Palm River Hotel and Victoria Falls Town centre. The shuttle stops at key landmarks for guests’ convenience including the Victoria Falls Rainforest, Ilala Lodge Hotel and the various craft markets along the route.

Tours and Activities Desk
From game viewing to helicopter flights, and river cruises to historical tours of the vibrant town, there is much to see and do in Victoria Falls. The Palm River Hotel tours and activities desk offers an invaluable information asset to help guests plan their stay and book their activities inhouse.

Victoria Falls is deemed ‘Africa’s Adventure Capital’ delivering everything from helicopter flights above the Falls, highwire activities over the 120m gorges or white-water rafting the rapids beyond the World Wonder, Victoria Falls waterfall. Adventure also awaits within the 5 National Parks within 100km of Victoria Falls, offering unmatched game viewing in untouched wilderness areas.

Discover the rich history of Victoria Falls, from a pre-colonial era and traditional African heritage, through to the early pioneers, explorers and missionaries such as Dr David Livingstone, who journeyed to the Victoria Falls, and ignited the first international interest to the area, over 200 years ago.

Ra-Ikane River Cruises
The luxury Ra-Ikane River Cruise on our historic and intimate cruise boats offers breakfast, birdwatching, lunch and sunset cruises on the Zambezi River, a service exclusive to the Palm River Hotel and Ilala Lodge Hotel.

The well-appointed Ra-Ikane fleet was built to ensure that each guest is able to experience the wild beauty of the Zambezi River in comfort and style. The monohull design of the river boats enables them to navigate further up the Zambezi River, through shallow river channels and closer to the wildlife on the river banks.

The cruises follow a circular route around the Zambezi River islands to provide guests with a panoramic view of the upper and lower Zambezi River and the wildlife and birdlife it offers. Each Ra-Ikane boat has its own crew, made up of a friendly and knowledgeable captain, guide and waiter to ensure a tranquil and memorable experience on board.

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